Through many years of successful trading we've established delivery partners and processes designed to ensure smooth and efficient delivery and returns of your order. Our UK based customer service and sales team are on hand to help with any questions or queries you may have. As a general rule, delivery on personalised workwear and clothing is estimated 6-9 working days, but, we do also offer express delivery on print and embroidery orders too.
Read through the options below and if you have any further questions, please let us know by emailing sales@corporatetogs.co.uk or calling 01746 762591.
Usually dispatched within 6-9 working days / £6.95 +VAT per order / Free on orders over £150
✔️ Estimated delivery date provided when your order is placed
✔️ Tracking information emailed when your order is dispatched
✔️ Parcelforce, DPD or Royal mail tracked courier
✔️ Available on personalised items
✔️ Order online or via email
✔️ Full artwork approval/sign off process
✔️ This is our standard service and the delivery date provided is an estimate.
Guaranteed dispatch within 4-6 working days / £29.95 +VAT per order
✔️ Tracking information emailed when your order is dispatched
✔️ Parcelforce, DPD or Royal mail tracked courier
✔️ Available on personalised items
✔️ Order online or via email
✔️ Full artwork approval/sign off process
*Please note we only start production on your order once you have approved your artwork.
Guaranteed dispatch within 3 working days / £59.95 +VAT per order
✔️ Tracking information emailed when your order is dispatched
✔️ Parcelforce, DPD or Royal mail tracked courier
✔️ Available on personalised items
✔️ Order online or via email
✔️ Full artwork approval/sign off process
*Please note we only start production on your order once you have approved your artwork.
Usually dispatched within 3 working days / £6.95 +VAT per order
✔️ Usually delivered within 5 working days
✔️ Tracking information emailed when your order is dispatched
✔️ Parcelforce, DPD or Royal mail tracked courier
✔️ Order online only
*Please note we only start production on your order once you have approved your artwork.
Usually ready for collection within 6-9 working days / £Free on all orders.
If you need and urgent collection order, please email us.
✔️ Estimated collection date provided when your order is placed
✔️ Email when your order is ready for collection
✔️ Collect from our warehouse: Bridgnorth, Shropshire, WV15 5BA
✔️ Available on personalised items
✔️ Order online or via email
✔️ Full artwork approval/sign off process
✔️ Always check with us to see if your order has been completed before collecting
*Please note we only start production on your order once you have approved your artwork.
We've tried to cover all aspects of our delivery options, but please be mindful of some conditions regarding our delivery services. Ultimately we're always here to try and help ensure your order is delivery within your required time-frame.
Please contact us first before returning anything to us.
All samples or plain garments can be returned to us within 7 working days for a refund, minus our original delivery charge. Please note that for any returned garments a 10% re-stocking fee applies and we are unable to accept returns of plain garments after 7 working days of delivery. If a garment we have supplied is faulty, it is the responsibility of the buyer to return this to us for inspection if required. Pending inspection we may offer a refund or replacement. Please note that if the garment is not faulty or has been misused in any way we are not liable to offer a refund or replacement. We will refund any return carriage charges if the garment is accepted to be faulty. Garments must be unworn, unlaundered, free from stains and scents and in original condition
We recommend sending any returns via a tracked and insured courier.
Please contact us first before returning anything to us.
Garments that have been decorated in line with customer requirements are non-returnable if: they have been customised, they have been produced in line with customer requirements and artwork guidelines, they have been specially sourced or manufactured to order. If a garment we have supplied is faulty, it is the responsibility of the buyer to return this to us for inspection if required. Pending inspection we may offer a refund or replacement. Please note that if the garment is not faulty or has been misused in any way we are not liable to offer a refund or replacement. We will refund any return carriage charges if the garment is accepted to be faulty.
We recommend sending any returns via a tracked and insured courier.
When you place your order with us we then order your required garments with our wholesalers/manufacturers. For this reason, any edits or changes to your order must be advised within 14 days of placing your order, and before the personalisation process has started.
We are unable to edit your order after we have begun production of it.
Order edits beyond 14 days are not possible.
We use Royal Mail and Parcelforce as our chosen delivery partners. In the event of any delays to your delivery because of our delivery partners, we will work with you to ensure this is resolved as soon as possible. Please note we are not liable for loss or compensation claims as a result of the failings of our 3rd party courier companies.
